Shipping Policy

Welcome to the Martitec Shipping Policy page. We are committed to providing you with a transparent and reliable shopping experience. Please carefully read our shipping policy below:

1. Order Processing Time:

   • Orders are typically processed within 5 business days from the receipt of payment. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Costs:

   • Shipping costs are calculated during the checkout process based on the destination and total weight of the order.

3. Shipping Options:

   • We offer various shipping options to meet your needs. Details of available options will be presented during the checkout process.

4. Delivery Timeframes:

   • Delivery times vary depending on the destination. Estimated delivery times will be provided during the checkout process. Please note that these times are indicative and may vary due to unforeseen circumstances.

5. International Delivery:

   • We offer international delivery. Fees and delivery times vary depending on the destination country. International customers are responsible for any applicable customs duties and taxes.

6. Delivery Tracking:

   • Once your order is shipped, you will receive a confirmation email with a tracking number. You can monitor the status of your delivery in real-time.

7. Shipping Address:

   • Ensure you provide a complete and accurate shipping address. We are not responsible for parcels lost due to incorrect shipping information.

8. Delivery Delays:

   • In case of unforeseen delays, we will make efforts to keep you informed of any changes to the delivery timeframe.

9. Receipt of Order:

   • Upon receiving your order, please carefully inspect the items. If you notice any issues, please contact us within 2 days of receipt.

10. Contact:

    • For any questions regarding our shipping policy, please contact us at contact@martitec.ma.